Official support page — here to help you every over of the way.
Get In Touch
Contact Support
Support Team
We're Here For You
Experiencing an issue, found a bug, or have feedback about Cricket Manager: League? Our support team typically responds within 24–48 hours on business days.
We typically reply within 24–48 hours on business days (Mon–Fri, IST).
What to Include
Device model, iOS version, game version, and a short description of the issue helps us resolve things faster.
Account & Purchases
For billing and In-App Purchase issues, please also include your Apple ID (email) so we can look up your account.
Frequently Asked
Common Questions
How do I restore my purchases?
Open Cricket Manager: League, go to Settings → Store → Restore Purchases. Make sure you're signed in to the same Apple ID used for the original purchase. If purchases still don't restore, contact us and include your Apple ID.
The game crashes or won't load. What should I do?
First, try closing the app fully and reopening it. If that doesn't work, restart your device. Ensure your iOS is up to date and there's enough free storage. Still crashing? Email us with your device model and iOS version.
I lost my progress. Can it be recovered?
If you had iCloud backup enabled, reinstalling the app should restore your save. If progress is still missing, contact support with your Apple ID and we'll do our best to assist.
How do In-App Purchases work?
Cricket Manager: League offers optional In-App Purchases for coins, premium passes, and other enhancements. All purchases are processed securely through Apple and are subject to Apple's standard refund policy. The core game is fully playable without any purchases.
Can I play offline?
Cricket Manager: League requires an active internet connection to play. An internet connection is needed for league updates, match simulations, standings, and all core gameplay features. Please ensure you have a stable Wi-Fi or mobile data connection before launching the game.
How do I request a refund?
Refund requests for In-App Purchases must be submitted directly to Apple via reportaproblem.apple.com, as all billing is managed by the App Store. We're unable to process refunds directly but are happy to assist with any issues you experienced.
Legal
Privacy & Terms
Privacy Policy: Cricket Manager: League collects minimal data necessary to operate the game, including device identifiers for crash reporting and analytics. We do not sell personal data to third parties. For full details, visit our Privacy Policy.
Children's Privacy: Cricket Manager: League is rated 4+ on the App Store and does not knowingly collect personal information from children under 13 without verifiable parental consent.