1. Information We Collect
We may collect the following types of information:
a) Information You Provide
- Contact details (such as name, email) if you contact us for support.
- Any other information you voluntarily provide when interacting with us.
b) Information Collected Automatically
When you play our games, we and our third-party partners may automatically collect:
- Device information (device model, operating system, unique device identifiers, language, time zone, IP address).
- Gameplay data (progress, achievements, session length, in-app purchases).
- Log and crash data.
- Ad interactions (views, clicks, engagement with ads).
c) Analytics and Usage Data
We use third-party analytics providers to understand how our games are used and to improve the experience.
2. How We Use Information
We use your information to:
- Provide, operate, and improve our games and Services.
- Monitor performance and fix bugs or crashes.
- Show personalized or contextual ads.
- Measure advertising effectiveness.
- Conduct analytics to improve gameplay experience.
- Comply with legal obligations.
3. Third-Party Services and SDKs
Our games may contain SDKs and APIs from third-party partners. These partners may collect information in accordance with their own privacy policies. We may integrate with (but are not limited to):
- Advertising Partners: Google Ads (AdMob), IronSource, Unity Ads, Meta Audience Network.
- Analytics Providers: GameAnalytics, Amplitude, Firebase Analytics, ByteBrew.
- Crash & Error Reporting: Firebase Crashlytics.
- Backend Services: BrainCloud.
Please review the privacy policies of these partners for details about their data practices.
4. Children’s Privacy
Our games are not directed to children under the age of 13 (or the minimum age in your country). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us at the email below.
5. Data Sharing & Disclosure
We do not sell personal information. We may share information:
- With service providers and partners as listed above.
- For legal reasons, if required by law or to protect rights and safety.
- In connection with business transfers (e.g., merger or acquisition).
6. Data Retention
We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Security
We take reasonable measures to protect your information, but no method of transmission over the internet or electronic storage is 100% secure.
8. Your Rights
Depending on your region, you may have rights regarding your personal information, including:
- Access, update, or delete your data.
- Opt out of personalized ads.
- Restrict or object to certain processing.
To exercise these rights, contact us at the email below.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your own.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Arcadon Games
Email: info@arcadongames.com